Returns

Any unwanted items must be sent back at the customer's expense in original packaging and condition. If you wish us to give you a quote for this please send us an e-mail, otherwise return the goods with the original despatch note to:

Intelligent Retail Ltd
Consort House
42 Bone Lane
Newbury
Berkshire
RG14 5RD
UK

Telephone: 0845 680 0126

If you are unhappy with the goods received we will refund them if they are sent back at the customer's expense in new resaleable condition within 7 working days along with the original receipt. If the item is not in a condition that allows it to be immediately saleable, a restocking fee may be charged.

We suggest for your own protection you use 1st class registered post.

Any refunds will be issued once we have received the goods, in their original condition. This refund only includes the total of goods sent not the delivery charge.

Goods with manufacturing faults on arrival will be replaced or refunded at our discretion.

This does not affect your statutory rights.

For more details please refer to our terms page.