Online spending in 2008 reached record levels

Overall online spending in 2008 reached record levels for each individual month (IMRG Capgemini e-Retail Sales Index).  UK shoppers spent over £4.67 billion online in December. This represents an equivalent of £76 for every person in the UK, an increase of 14.2% on December 2007. This growth comes despite the peak internet shopping weekend being on 29th and 30th November. […]

EPoS Software: Encouraging up-selling and cross-selling

Up-selling and cross-selling are established methods of improving sales and increasing customer loyalty. Up-selling is the practice of offering customers a product in addition to the product they are currently purchasing. Cross-selling refers to selling items that are related or can be integrated with the item being sold. Both techniques can increase sales volume and provide a valuable service to […]