Judges voted Connect as the Best Multichannel System at the prestigious European Retail Solutions Awards. These awards are dominated by the multiple chain stores. It almost unheard of that a system for independent retailers is listed among the awards let alone win. The award was won with an independent retailer in Wrexham for driving business growth through their connected website, eBay store and shop to the tune of 251% within a year. Judges said; "Providing a single stock control system and single customer database, as well as single reporting and management functions, Connect has provided a level of integration that many larger retailers could only dream of."
Intelligent Retail's multichannel retail system has been voted the best SME Retail Technology at the 2009 Retail Systems Awards. Along with BDE, an independent retailer with 2 shops and website, they have been recognised for the difference this technology has made to growth and profitability. Since moving to the integrated Connect website, they have seen a 10-15 times increase in orders through their website. Yet the integration of store and website makes life much easier for the staff. Stock levels can be checked at the touch of a button. Orders are generated with analysis of sales. It allows them to make better buying choices.