Intelligent Retail EPOS Software blog - systems tag

IR Asked to present at London Fashion Retail Academy

Tue, 14 Feb 2012 08:53:00 GMT

Intelligent Retail delivered a seminar on Fashion Retail Systems, including the latest multichannel epos and ecommerce. As a specialist company working in the fashion sector Intelligent Retail are renowned for the innovation and forward thinking. This led the Fashion Retail Academy's Jackie Cook (ex Leading Fashion Buyer at Selfridges) to approach David Mackley, Managing Director to present on this topic as part of the managent in retail syllabus.

EPoS Systems

Mon, 11 Oct 2010 09:38:00 GMT

The Intelligent Retail range of EPoS Systems offers true multichannel functionality plus the convenience of a centralised stock control system. See how Intelligent Retail can help you to streamline your business today! Read on for more details...

2009 Boom Year for Online Retailers

Wed, 06 Jan 2010 17:05:00 GMT

Figures issued by IMRG and Retail Decisions show that 2009 online retail sales were at an estimated £49.8 billion, up 21 per cent from 2008. Up to thirty-three million consumers hit their computers. 30% of online sales took place in November and December, underlining the importance of the holiday period for retailers. The top 5 busiest days were all Mondays

7 ways to successfully market your website

Thu, 17 Dec 2009 08:48:00 GMT

“Build it and they will come” might have worked for Kevin Costner in the movie Field of Dreams but this not the recipe for a successful website. If you want to sell, you have to first be noticed. David Mackley looks at 7 of the top methods to get your website noticed.

So far in this series we have looked at; how consumers buy online, strategies for selling online and advice on choosing a good website design company. The next step in running a successful website is probably the hardest to get right; marketing your website. But when I speak to retailers about selling online, they rarely have any budget for marketing the website. There is almost an expectation that if they build a website people will visit it. I suppose there can be an element of truth in this, but typically for new websites if they don’t have any marketing sales will remain low for quite some time.

EPoS Software - Making the difference in tough times

Wed, 15 Jul 2009 07:09:00 GMT

With the outlook still looking pretty grim, we can expect tough times on the high street. So what is an independent retailer to do? One approach is to batten down the hatches and hope the cold winds of recession will pass over. An alternative, more proactive approach is to use this time to make the business stronger, more efficient and better equipped to deal with the changing competitive climate in the years to come.

In the first of a series on this blog I will look at how retailers can improve business efficiency though EPoS software and retail technology. The reward for those who get it right is a thriving and more profitable business when the economy turns upwards again.

New EPOS Software launched by Intelligent Retail

Thu, 02 Jul 2009 16:05:00 GMT

Here at Intelligent Retail we constantly strive to improve our EPOS Software with real improvements which make a difference to our customers. We've recently updated all of our customer websites with major improvements which will help with conversions, SEO effectiveness and objection management. Read on for details...

EPOS Software : Introduction to EPOS till functionality

Mon, 23 Mar 2009 17:16:00 GMT

Here is the second in a series of videos showing the theory and function of a well designed EPOS software system. The video series will expand into an authorative overview of every aspect of an EPOS system, and we hope that this will be a valuable resource for all.

EPOS Software : Video introduction to back office functions

Mon, 23 Mar 2009 17:08:00 GMT

Here is the first in a series of videos done by our very own David Mackley showing how a well designed EPOS system back office should work.

The series of videos will show first principles and design features of a well designed EPOS system, and will be showcased on YouTube as well as right here on the Intelligent Retail blog.

Enjoy!

EPoS Software: Encouraging up-selling and cross-selling

Thu, 15 Jan 2009 20:55:00 GMT

Up-selling and cross-selling are established methods of improving sales and increasing customer loyalty. Up-selling is the practice of offering customers a product in addition to the product they are currently purchasing. Cross-selling refers to selling items that are related or can be integrated with the item being sold. Both techniques can increase sales volume and provide a valuable service to your customers.

A common barrier to up-selling and cross-selling is motivating staff to do it. Computer systems can track ‘average customer spend’ or ‘average number of articles purchased’ and provide reports by sales person.

Average customer spend should have an upward trend and some retailers will constantly look for ways to improve this figure. Up-selling is one of the main ways. Measuring average customer spend regularly for each staff member can identify training needs and allow managers to operate target driven incentive schemes. If the sale of big ticket items gets in the way of this, it may be possible to run the reports only on accessory ranges.

Another method retailers are using is ‘average number of products sold’. It works on the basis that incentivizing staff to sell one more item is better than a looking at average spend. It doesn’t matter how much the additional item sells for, the result in increased profit can be significant. Some feel this approach is easier for the staff to get to grips with, it helps them be creative about what to add on to the sale and gives better value for the customer who has purchased matching accessory that they had not considered.

Top 4 reasons NOT to use Outlook for your email marketing

Fri, 12 Dec 2008 08:15:00 GMT

An increasing number of retailers are sending out emails to promots products and develop the relationships with their customers. Many start by using their own email accounts. Whilst this is a free and simple approach, there are reasons for not doing it.

It’s not just a shop! Using staff for multichannel sales and fulfillment

Fri, 12 Dec 2008 07:37:00 GMT

If the shop has a website or catalogue as well, there is a real opportunity to increase staff productivity. The nature of selling in a shop is it is quite reactive, people have to be on hand for those times customers require service.

Working efficiently with retail technology

Tue, 09 Dec 2008 22:48:00 GMT

There are lots of small repetitive processes in retail, and Electronic Point of Sale (EPoS), or Retail Systems are great at doing small repetitive processes. By reducing the time spent on low value, often repetitive tasks, managers and staff can spend time on more powerful activities to really improve the business.

How independent retailers can use Google to their advantage

Sat, 06 Dec 2008 05:43:00 GMT

Google is a central information resource and retailers can use it to extend their service to more potential customers.

How to use Retail Systems for marketing your shop

Fri, 05 Dec 2008 09:03:00 GMT

It is well known that it is easier to sell to existing customers than someone new to the store. Most retail systems are able to capture email addresses now and it only takes a few seconds to ask the customer.